Refund policy

At Adameeva, we want you to be thrilled with your purchase. If you are not completely satisfied, we are here to help. Our return policy is valid for 30 days from the date you receive your item.

Return Conditions

To be eligible for a return, your item must be:

Unused, unworn, and unwashed.
In its original condition, including all original packaging and tags.
Returned within 30 days of delivery.
Proof of purchase or your order number is required to process a refund or replacement.

Note: Returns that do not meet these conditions may be declined.

Non-Returnable Items

The following items are not eligible for return or refund:

Final sale or clearance items.
Gift cards.
Items damaged due to misuse or improper handling.
Items returned after the 30-day window.

The Return Process

1. Requesting a Return

To initiate the process, please contact our support team at support@adameeva.com, Phone: +1 505‑378‑4158 with the following details:

Order number.
Reason for return.
Photos (required for damaged or incorrect items).

Important: The specific warehouse address for your return and instructions will be communicated by our team only after you have submitted your request via email within 1-2 business days.

2. Return Shipping

If the return is due to our error, a damaged item, or a confirmed manufacturer defect, we will cover the return shipping cost and provide a FREE return shipping label.

For other approved returns (fit issues, change of mind, etc.)
You may be responsible for return shipping costs,
You arrange and pay for shipment to our address
Use trackable shipping only.

3. Refund processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed back to the original payment method. Refunds are typically completed within 10-14 business days depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, let us know immediately so we can fix the issue. Please attach clear pictures of the item and email them to support@adameeva.com

In these cases, we will offer a replacement or a full refund at no additional cost.

Order Cancellations

Orders may be canceled within 24 hours of purchase.

- Orders placed before 2:00 PM MDT will begin processing
the same business day
- Orders placed after 2:00 PM MDT will begin processing
the next business day

Once an order has been processed or shipped, it can no longer be canceled.

Need further assistance? We are here for you. Reach out to support@adameeva.com and our team will get back to you as soon as possible.

Exchanges

We do not offer direct exchanges at this time. If you would like a different size or color, please return your original item for a refund and place a new order.

Company Name: Veeralia LLC

Company Number: EIN 41-2598854

Legal Address: 1209 Mountain Rd Pl NE #7995, Albuquerque, NM 87110, USA