Shipping policy

SHIPPING POLICY

FULFILLMENT & DELIVERY

All orders are processed and shipped from our warehouse in 
Albuquerque, New Mexico, USA.

Processing Time: 1-2 business days (Monday-Friday)
Shipping Transit Time: 3-7 business days (Monday-Friday) 
Estimated Total Delivery: 4-9 business days (Monday-Friday) 

- Orders placed before 2:00 PM MDT will begin processing 
  the same business day
- Orders placed after 2:00 PM MDT will begin processing 
  the next business day

Shipping Method

CARRIER SERVICES
Orders are shipped using (USPS, UPS, FedEx) for trackable delivery within the United States.

SHIPPING COSTS
Free Shipping: All orders include free shipping (USA only)

TAXES

All prices shown are in USD. We do not charge sales tax on orders shipped within the United States. The price you see at checkout is the final price you pay.

TRACKING
Once your order has been dispatched, we will send a shipping confirmation with tracking details to the email address used at checkout.

LOST OR DAMAGED ITEMS
Damaged in Transit:
If you receive a damaged or incorrect item, let us know immediately so we can fix the issue. Please attach clear pictures of the item and email them to support@adameeva.com

In these cases, we will offer a replacement or a full refund at no additional cost.

Lost Package:
- Contact us immediately
- We will file a carrier claim
- If unresolved, we will send a replacement or refund

YOUR RESPONSIBILITY

You are responsible for:
- Entering a correct shipping address at checkout
- Providing a phone number for delivery attempts
- Accepting delivery or retrieving package promptly

If a package is returned due to incorrect address or 
failure to collect, customer is responsible for reshipping costs.

Possible Reasons for the Order Delay

  • The local post office did not update the information when the last delivery was made.
  • The customer does not fill in the mobile phone number so the delivery information is missing.

 

Company Name: Veeralia LLC

Company Number: EIN 41-2598854

Legal Address: 1209 Mountain Rd Pl NE #7995, Albuquerque, NM 87110, USA

Contact and Customer Support

We are here to help. Our support team is dedicated to resolving any doubts or requests.

Customer Service Opening Hours:

  • Monday – Friday, 8:00 AM – 5:00 PM (MDT)